Chronicles of Change

Chronicles of Change

Community vs. Client

Substack is not where you are going to find your clients; this is the space for you to build your core community and audience. Think about the YMCA; what kind of third space is your publication?

Jacquie Verbal's avatar
Jacquie Verbal
Mar 28, 2026
∙ Paid

One thing that I think people don’t realize is that there’s a difference between community and clients. I’m learning that your community is not your clients.

Your community is your community; they benefit from the free offering you provide that energizes you. They are not owed this offering, but they value it and appreciate you for holding space to shar…

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